Pros Explained

• Permits co-applicants: PNC lets prospective borrowers apply with a co-applicant. By choosing a co-applicant with a strong credit profile, you may qualify for better rates and loan terms than you might on your own. 
• Offers current banking customers an auto-pay discount: If you're an existing PNC customer, you can qualify for a 0.25% interest rate discount by enrolling in automatic payments. This autopay discount is only available when payments are made from a PNC checking account.
• Short-term loans available: With most lenders, the shortest repayment term available on unsecured personal loans is 24 months. But with PNC Bank, you can choose a term as short as six months. If you have a financial emergency but can afford to repay it quickly, the shorter loan term ensures you're out of debt faster.

Cons Explained

• Rates vary by location: PNC’s APRs vary based on your location. Prospective borrowers must enter their ZIP code on the personal loan homepage to see the available rates in their area.
• Limited details on eligibility requirements: PNC doesn’t disclose its minimum credit score or income requirements to qualify for a personal loan. There is also no pre-qualification option, so you can’t review what you might be eligible for before applying and undergoing a hard credit inquiry.
• Longer time to disburse loan funds: Although other lenders disclose their average processing and loan disbursement times, PNC doesn't list that information. Instead, it says borrowers can receive a decision “within a few days.” If you're approved and live near a PNC branch, you can complete the loan agreement and receive your loan funds right away by visiting a branch in person. But if there isn't a branch nearby, you'll have to ask PNC to send the documents through the mail, which can delay loan disbursement. When you're facing an emergency expense or a last-minute opportunity, that delay is significant.

Types of Personal Loans Offered by PNC Bank

PNC Bank's personal loans are unsecured. No collateral is required; instead, PNC bases its decisions on the borrower's creditworthiness, meaning their credit history, earnings, and debt-to-income (DTI) ratio. 

PNC personal loans are flexible and can be used for several purposes, including debt consolidation, home improvement, medical expenses, moving and relocation, events, and other large purchases.

According to Investopedia’s 2023 Personal Loan Borrower survey, debt consolidation is the most common reason cited for getting a personal loan. Paying for home improvements and large purchases were the next two most common reasons.

PNC personal loan funds cannot be used for post-secondary educational expenses or to refinance student loan debt. However, PNC does have separate private student loans and student loan refinancing options through .

Time to Receive Funds

PNC does not indicate how long it takes to receive personal loan funds. On its website, it says you can expect to receive a decision within a few days. If you're approved, you can visit a branch to sign the loan agreement and immediately receive the loan funds. But if you don't live near a branch, you'll have to request the loan documents by mail, which can add several days to the loan processing time.

If you need money quickly, some lenders offer fast personal loans. You can complete the entire application process online and, if approved, you can receive your loan funds as soon as the same day you apply or the next business day.

Borrower Requirements

To qualify for a personal loan from PNC Bank, you must have a valid Social Security number and be the age of majority in your state. 

PNC doesn't disclose its minimum credit score or maximum DTI requirements. However, you'll likely need good credit—or a creditworthy co-applicant—to qualify for a loan. According to PNC's 2022 annual report, the majority of approved personal loan borrowers had credit scores of 720 or higher. 

PNC Bank Personal Loan Features

• Autopay discount: You can reduce your APR by 0.25% if you enroll in autopay and make payments from a PNC Bank checking account. However, you must enroll in autopay at the time you close the loan to take advantage of the discount. 
• In-person banking: Unlike lenders that operate exclusively online, PNC operates brick-and-mortar branches in 28 states and the District of Columbia. Not only can prospective borrowers visit a branch to apply for a personal loan, but customers with a nearby PNC location can also use the bank to handle all of their banking needs.
• Financial hardship assistance: If you have a financial emergency and can't afford your payments, you may be eligible for one of PNC's financial hardship assistance programs. Depending on your circumstances, you could qualify for a one-month payment extension or a three-month partial payment adjustment to give you time to get back on your feet.

Co-Signers and Co-Applicants

If your credit score is less than perfect, PNC allows you to apply with a co-applicant, but not a co-signer. Unlike co-signers—who don't have any ownership of the loan funds—co-applicants apply for joint credit and are legally responsible for the loan's repayment. 

Adding a co-applicant can improve your odds of qualifying for a PNC personal loan and securing a better rate. To apply for a personal loan with a co-applicant, check the box “Add a Co-Applicant” on the first page of the loan application form.

Can You Refinance a Personal Loan With PNC Bank? 

Borrowers cannot refinance an existing PNC personal loan with another PNC installment loan. However, the bank does extend personal loans to consolidate third-party, non-student loan debts. 

Customer Service

PNC borrowers can contact customer support via telephone, online chat, or by visiting a local branch. The bank operates approximately 2,300 branches in 28 states and the District of Columbia.

Medium	Contact	When
Telephone	888-762-2265	Weekdays, 8 a.m. to 9 p.m. ET Saturday and Sunday, 8 a.m. to 5 p.m. ET
X (Formerly Twitter)	@PNCBank_Help	Daily, 6 a.m. to 11:59 p.m. ET
Branch Offices		Varies by location

Customer Satisfaction

Customer satisfaction ratings for PNC Bank are mixed. 

PNC Bank was not included in J.D. Power's 2023 Consumer Lending Satisfaction Study, but it was ranked eighth out of 14 lenders in the 2023 U.S. Retail Banking Advice Satisfaction Study. The study evaluated responses from bank customers who received advice from their bank on financial products and services.

On TrustPilot, PNC has a 1.3 (out of 5) star rating based on over 950 reviews. The reviews are about a variety of financial products, including checking accounts, mortgages, and business bank accounts—not just personal loans—but a common complaint was a lack of responsiveness from customer support. 

How to Qualify For and Apply For a PNC Bank Personal Loan

Unlike many online lenders, PNC doesn't offer a pre-qualification option, so you’ll have to apply for a loan to find out if you're eligible and what terms are available. However, PNC adds a level of flexibility by allowing consumers to apply for a personal loan online, over the phone, or at a branch. To apply for a loan, you'll need the following information: 

• Your Social Security number
• Your monthly housing payment
• Your total annual income
• A copy of your driver's license or other government-issued identification

Follow these steps to apply for a PNC personal loan online:

1. Complete the online application. You can fill out the application online. The site will prompt you for your personal details, including your birth date and Social Security number, and will ask whether you're applying with a co-applicant.
2. Provide creditor information. If you plan to consolidate debts with the PNC personal loan, provide the creditor's name, current balance, and monthly payment amount.
3. Consent to a hard credit check. The application will ask for your consent for a hard credit check. A hard credit check or inquiry can affect your credit score, so only proceed if you really need a loan and have selected PNC as the lender. 
4. Verify your application and provide documentation. Once you apply, it may be necessary to provide additional documents to verify your identity, employment, and income.
5. Await approval. Some applicants receive an immediate response upon submitting their loan application. However, it may take longer; according to the lender's website, it can take a few days.
6. Close the loan. If you're approved, you can close the loan and receive your loan funds immediately by visiting a local branch to sign the loan agreement. But if you don't live near a branch, you can request the loan documents by mail. 

Other Banking Services and Loans Offered by PNC Bank

PNC is a full-service bank, and it offers the following financial products and services: 

• Car loans
• Checking accounts
• Credit cards
• Home equity lines of credit (HELOCs)
• Investment services
• Mortgages
• Private student loans
• Savings account
• Small business bank accounts
• Student loan refinancing

Compare PNC Bank With Other Personal Loan Lenders

	PNC Bank
APR Range	8.19%–31.49%	8.74%–24.99%	8.99%–29.49%
Loan Amounts	$1,000–$35,000	$1,000–$50,000	$5,000–$100,000
Loan Terms	6–60 months	12–84 months	24–84 months
Recommended Minimum Credit Score	Not disclosed	660	Not disclosed
Origination Fee	None	None	None
Time to Receive Funds	1 day	1 day	Same day

The Bottom Line

If you're an existing PNC Bank customer, its personal loans can be a good option. You can apply online and receive the loan funds immediately upon approval by visiting a branch, and you can qualify for a 0.25% autopay discount. However, PNC Bank isn't for everyone. It has slower disbursement times than other lenders because it may have to mail your loan agreement, and that delay can be frustrating when you have an emergency expense. For that reason, we recommend using an online lender that offers a pre-qualification process and fast loan funding.

Is It Hard to Get a Personal Loan From PNC Bank? 

PNC Bank personal loans aren't necessarily harder to get, but it's harder to gauge your eligibility ahead of time. Unlike other lenders, PNC doesn't disclose its eligibility requirements, and it doesn't have a pre-qualification tool, so the only way to find out if you can qualify for a loan is to apply and undergo a hard credit check.

What Is the Limit on PNC Personal Loans? 

With a personal loan from PNC Bank, you can borrow up to $35,000 and have up to five years to repay the loan.

Can I Pay Off a PNC Personal Loan Early? 

PNC Bank doesn't charge prepayment penalties, so you can pay off your loan ahead of schedule without worrying about added loan charges. 

What Credit Score Do You Need for a PNC Personal Loan?

Although PNC Bank doesn't disclose its minimum credit score, the majority of approved personal loan borrowers had scores of 720 or higher in 2022.

Methodology

To evaluate and rank personal loan providers we collected hundreds of data points across 70 lenders, including traditional banks, credit unions, fintechs, and special interest finance companies. We researched and evaluated APRs, loan amounts and terms, fees, customer experience, and much more. To rank the lenders in our database and to generate star ratings, we weighted the data we collected, based in part on what consumers told us were the most important features of a personal loan and lender in a survey we conducted. We grouped those factors into four broad areas:

• Loan costs (advertised APR, fees, and six other factors): 29.25%
• Loan terms (loan amount, repayment term, and three other factors): 22.25%
• Borrowing requirements (credit score, membership requirement, and six other factors): 28.5%
• Additional features (online application, pre-qualification, and eight other factors): 20%

Learn more about how we evaluated personal loans in our complete methodology.