State Farm vs. GEICO: Auto Insurance

At-a-Glance

	State Farm	GEICO
Geographic availability	Nationwide	Nationwide
Discount opportunities	13	19
Customer service	Phone, online, in-person	Phone, chat, online, email, in-person
Claims processing	Phone, online, mobile app	Phone, online, mobile app
NAIC complaint score	1.61 (above average)	2.01 (above average)
AM Best rating	A++	A++

Coverage

GEICO and State Farm both offer minimum and full coverage car insurance policies. However, the exact amount of coverage you can buy will depend on where you live.

	State Farm	GEICO
Personal liability insurance	Yes, amount varies	Yes, amount varies
Collision insurance	Yes, amount varies	Yes, amount varies
Comprehensive insurance	Yes, amount varies	Yes, amount varies
Medical payments insurance	Yes, amount varies	Yes, amount varies
Uninsured motorist insurance	Yes, amount varies	Yes, amount varies
Underinsured motorist insurance	Yes, amount varies	Yes, amount varies

Riders 

Riders are optional coverages that you can add to your car insurance policy for additional protection in specific areas. Based on our research, neither company offers many riders—both offer four endorsements, which is fewer than many of their competitors.

	State Farm	GEICO
Rental car reimbursement	Yes	Yes
Rideshare insurance	Yes	Yes
Roadside assistance	Yes	Yes
Accident forgiveness	Yes	Yes
Mechanical breakdown insurance	No	Yes

Rates and Discounts 

Auto insurance rates are personalized for every driver, and discounts can help you get a lower rate. GEICO and State Farm both stand out for their impressive car insurance discounts, but GEICO offers a few more discounts than State Farm. It also has savings for military personnel, federal employees, and employer/membership affinity groups.

	State Farm	GEICO
Smart student	Yes	Yes
Distant student	Yes	No
Multi-vehicle	Yes	Yes
Multi-policy	Yes	Yes
Air bag	Yes	Yes
Anti-lock brakes	No	Yes
Alarm system	Yes	Yes
Daytime running lights	No	Yes
Seat belt usage	No	Yes
Defensive driving course	Yes	Yes
Driver’s education course	Yes	Yes
Emergency deployment	No	Yes
Military	No	Yes
Federal employee	No	Yes
Affinity group	No	Yes
Safe driver reward program	Yes	Yes
Pay in full	Yes	Yes
Automatic payments	Yes	Yes
Claim-free	Yes	Yes
New vehicle	Yes	Yes

State Farm vs. GEICO: Home Insurance

At-a-Glance

	State Farm	GEICO
Geographic availability	Nationwide	Nationwide
Discount opportunities	5	4
Customer service	Phone, online, in-person	Phone, chat, online, email, in-person
Claims processing	Phone, online, mobile app	Phone, online, mobile app
NAIC complaint score	1.61 (below average)	2.01 (above average)
AM Best rating	A++	A++

Coverage

You can get a standard homeowners insurance policy from GEICO or State Farm, but the amount of coverage varies depending on where you live, the size and age of your home, and other unique factors.

	State Farm	GEICO
Dwelling insurance	Yes, amount varies	Yes, amount varies
Other structures coverage	Yes, amount varies	Yes, amount varies
Personal property insurance	Yes, amount varies	Yes, amount varies
Personal liability insurance	Yes, amount varies	Yes, amount varies
Medical payments coverage	Yes, amount varies	Yes, amount varies
Loss of use insurance	Yes, amount varies	Yes, amount varies

Riders 

State Farm and GEICO offer limited home insurance riders, so neither company is a great option if you’re looking to customize a policy with add-ons. We’ve included the available riders from both companies in the table below.

	State Farm	GEICO
Inflation guard	Yes	No
Personal umbrella insurance	Yes	Yes
Flood insurance	Yes	Yes

Rates and Discounts 

Every homeowner pays a different rate for insurance based on unique circumstances, like their zip code, credit score, and claim history. However, you can save money by taking advantage of discounts. We found that State Farm has better homeowners insurance discounts than GEICO, which are listed below.

	State Farm	GEICO
Multi-policy	Yes	Yes
Security system	Yes	Yes
Impact-resistant roof	Yes	No
Fire alarm	Yes	Yes
Pay in full	Yes	Yes

State Farm vs. GEICO: Renters Insurance

At-a-Glance

	State Farm	GEICO
Geographic availability	Nationwide	Nationwide
Discount opportunities	4	4
Customer service	Phone, online, in-person	Phone, chat, online, email, in-person
Claims processing	Phone, online, mobile app	Phone, online, mobile app
NAIC complaint score	1.61 (below average)	2.01 (above average)
AM Best rating	A++	A++

Coverage

Standard renters insurance policies come with four types of coverage, which are sold by State Farm and GEICO. To find out how much coverage you can purchase, we recommend getting a personalized rate quote online.

	State Farm	GEICO
Personal property insurance	Yes, amount varies	Yes, amount varies
Personal liability insurance	Yes, amount varies	Yes, amount varies
Medical payments insurance	Yes, amount varies	Yes, amount varies
Loss of use insurance	Yes, amount varies	Yes, amount varies

Riders 

When it comes to renters insurance riders, State Farm is the clear winner. State Farm offers six riders, and GEICO only offers two. If you’re looking to personalize your policy and fill gaps in your coverage, we recommend going with State Farm.

	State Farm	GEICO
Flood insurance	Yes	Yes
Personal liability umbrella insurance	Yes	Yes
Earthquake insurance	Yes	No
Business property insurance	Yes	No
Incidental business liability insurance	Yes	No
Identity restoration coverage	Yes	No

Rates & Discounts 

Renters insurance is usually inexpensive, but your rate will depend on things like your city and state, age, and claim history. State Farm and GEICO both offer a handful of discounts that can help you get a lower renters insurance premium.

	State Farm	GEICO
Multi-policy	Yes	Yes
Security system	Yes	Yes
Fire alarm	Yes	Yes
Pay in full	Yes	Yes

State Farm vs. GEICO: Commercial Insurance

At-a-Glance

	State Farm	GEICO
Geographic availability	Nationwide	Nationwide
Discount opportunities	0	0
Customer service	Phone, online, in-person	Phone, chat, online, email, in-person
Claims processing	Phone, online, mobile app	Phone, online, mobile app
NAIC complaint score	1.61 (above average)	2.01 (above average)
AM Best rating	A++	A++

Coverage

If you’re a small business owner, State Farm is one of the best insurance companies for commercial insurance. The company offers more than 15 different business insurance products, which is significantly more than GEICO sells. However, GEICO sells malpractice insurance, so it may be a better option if you work in the health care field.

	State Farm	GEICO
Commercial auto insurance	Yes, amount varies	Yes, amount varies
Commercial property insurance	Yes, amount varies	Yes, amount varies
Medical malpractice insurance	No	Yes, amount varies
Commercial liability umbrella insurance	Yes, amount varies	No
Business owners policy (BOP)	Yes, amount varies	Yes, amount varies
Workers’ compensation	Yes, amount varies	Yes, amount varies
Surety and fidelity bonds	Yes, amount varies	No
Builder’s risk insurance	Yes, amount varies	No
General liability insurance	Yes, amount varies	Yes, amount varies
Professional liability insurance	Yes, amount varies	Yes, amount varies
Cyber liability insurance	No	Yes, amount varies
Employment practices liability insurance	Yes, amount varies	No
Employers non-owned car liability insurance	Yes, amount varies	No
Farm and ranch insurance	Yes, amount varies	No
Key employee insurance	Yes, amount varies	No
Employee health insurance	Yes, amount varies	No
Employee life insurance	Yes, amount varies	No
Employee disability insurance	Yes, amount varies	No

Riders 

State Farm and GEICO don’t mention any business insurance riders on their websites. If you’re looking for a specific type of coverage, we recommend reaching out to a GEICO or State Farm agent to see if the endorsement is available in your state.

Rates and Discounts 

The cost of business insurance is based on the industry you're in, the number of employees you have, the risk your employees face on the job, and more. Neither State Farm nor GEICO advertise any business insurance discounts online, but you might be able to get a multi-policy discount if you purchase two or more business insurance policies from the same company. 

State Farm vs. GEICO: Other Insurance Products

State Farm and GEICO offer lots of insurance products besides auto, home, renters, and commercial coverage. Most of State Farm's and GEICO’s policies, with the exception of pet insurance and a few others, are underwritten in-house. The table below includes a full list of the other insurance products available from State Farm and GEICO.

	State Farm	GEICO
Motorcycle insurance	Yes	Yes
Boat insurance	Yes	Yes
Classic car insurance	Yes	Yes
RV insurance	Yes	Yes
Mexico auto insurance	No	Yes
Off-road vehicle insurance	Yes	Yes
Condo insurance	Yes	Yes
Landlord insurance	Yes	Yes
Personal articles insurance	Yes	Yes
Manufactured home insurance	Yes	Yes
Farm and ranch insurance	Yes	No
Identity theft insurance	Yes	Yes
Individual life insurance	Yes	Yes
Individual health insurance	Yes	No
Pet medical insurance	Yes	Yes
Umbrella insurance	Yes	Yes
Travel insurance	No	Yes
Overseas insurance	No	Yes
Individual disability insurance	Yes	No
Flood insurance	Yes	Yes

State Farm vs. GEICO: Customer Service

When it comes to customer service, GEICO and State Farm have similar options. You can get in touch with an agent via phone during business hours, by visiting a local office, or through the online customer portal. GEICO also offers email assistance options, as well as live chat and 24/7 phone support for current policyholders. If you have auto or property insurance, both companies make it easy to get in touch online or through the app.

When choosing between State Farm and GEICO, it’s also important to understand the differences in their business models. If you purchase a policy from State Farm, you’ll be assigned a personal agent who will handle all your insurance needs. With GEICO, you don’t get matched with an agent, so you have to rely on the call center if you need assistance. If you value insurance companies with good customer service, State Farm is probably your best option. You’ll get more personalized attention, and probably have better agent interactions.

State Farm vs. GEICO: Claims

GEICO and State Farm have easy claims processes. For auto, home, or renters insurance, you can file a claim online, over the phone, or through the mobile app. You’ll be asked to provide your policy number, then provide a description of the event and share photos of the damage. Then, you will be assigned an adjuster who will oversee your claim. If you have any policy besides the those mentioned above, you’ll have to call an agent to start the claim process.

State Farm vs. GEICO: Customer Satisfaction

Customer satisfaction is extremely important to consider when choosing an insurance company. To gauge the overall customer satisfaction for GEICO and State Farm, we read online reviews from current and past policyholders.

For GEICO, customers were generally happy with the company’s affordable policies, discount options, and mobile app and web experience. However, a significant number of consumers complained about GEICO’s flawed claims handling process, with denied claims, lower-than-expected payouts, and unfriendly agents being recurring issues. Many also complained of rate hikes.

State Farm’s customer reviews also indicate slow claims handling, payout issues, and pricey premiums. On the other hand, we saw many reviews praising State Farm’s friendly customer service agents, easy policy management, and multi-policy discount options. 

State Farm vs. GEICO: Getting a Quote

Getting a quote from State Farm or GEICO is simple, and both companies have online quotes if you prefer to not call an agent. For most policies, the process only takes a few minutes. You’ll be asked to share some personal details, and provide other information used to determine your policy premium. If you’re satisfied with the quote, you can purchase most policies online. 

Methodology

To compare GEICO and State Farm, we focused on four popular policies—auto, home, renters, and commercial insurance. We evaluated each product based on the policies offered, rates, discounts available, and riders. We also considered each company’s area of availability, AM Best score, and NAIC Company Complaint Index rating. The NAIC index tells you the ratio of complaints compared to the market share of the company–ratios below 1.0 show a company that has fewer complaints than expected for its size. Finally, we compared GEICO and State Farm based on their customer service options, claim and quote processes, and customer satisfaction reviews.