What Is Glocalization?

Glocalization is a combination of the words "globalization" and "localization." The term is used to describe a product or service that is developed and distributed globally but is also adjusted to accommodate the user or consumer in a local market.

A common example would be cars that are sold worldwide but adjusted to meet local criteria such as emissions standards or what side the steering wheel is located. It could also focus on more cultural aspects, such as a global fast-food chain offering geographically specific menu items that cater to local tastes.

Often, glocalization campaigns involve culturally friendly media and ad campaigns to encourage the acceptance of foreign products among a local audience.

Understanding Glocalization

Glocalization is the adaptation of global and international products into the local contexts they're used and sold in. The term was coined in the Harvard Business Review, in 1980, by sociologist Roland Robertson, who wrote that glocalization meant "the simultaneity—the co-presence—of both universalizing and particularizing tendencies." In regards to a particular product or service, this means the adaptation of globally marketed products and services into local markets. A global product or service, something everyone needs and can get use out of, may be tailored to conform to local laws, customs, or consumer preferences. Products that are "glocalized" are, by definition, going to be of much greater interest to the end user, the person who ends up using the product. This is because, while it's something that everyone can use and has use for as a global product, its localization makes it more specific to an individual, their context, and their needs.

Special Considerations

Glocalization works for companies with decentralized authority structures and for companies that exist and compete in multiple, different cultural contexts. The process can be expensive and resource-intensive, but it often pays off for companies that practice it, as it allows for greater access to a larger, more culturally varied target market. It also makes those companies more effective competitors in those markets.

If globalization was charged with cultural homogenization, glocalization and multicultural organizations are something of an answer to it. Glocalization can be thought of as the opposite, or the inverse, of Americanization (sometimes called McDonaldization), too, which is the influence that American culture and business have on another country's culture. 

The Bottom Line

Glocalization efforts have produced mixed results for the larger economy. In making global companies more effective competitors against domestic players, glocalization should increase the quality of competition and drive down prices, making goods more accessible. However, since glocalization is generally the practice of large multinational corporations, driving the price down and taking a big share of the market, the process can hurt smaller, local businesses, which struggle to compete with these corporations' low costs of production. This can result in less competition, with the result of driving prices up.